Frequently Asked Questions
Everything you need to know about learning professional bicycle repair with ConscioVox Velocraft.
How do I access course modules after purchasing?
Once your purchase is complete you receive immediate access to your personal dashboard. All modules remain available indefinitely on any device.
What tools and equipment are recommended?
A standard bicycle repair stand, torque wrench, and basic metric tool set are sufficient for 95% of the curriculum. Complete recommended lists are included in each module.
Are there any prerequisites or prior experience required?
No prior experience is required. The curriculum begins with foundational concepts and progresses through intermediate and advanced repairs suitable for complete beginners.
Do students receive a certificate upon completion?
Yes. Every student who completes all required modules earns a verifiable digital certificate that can be downloaded and shared.
Are electric bike (e-bike) repair topics included?
Multiple modules focus specifically on e-bike battery systems, motor diagnostics, and controller programming using industry-standard tools and safety protocols.
What is the refund or cancellation policy?
Full refunds are available within the first 14 days if you have not completed more than two modules. Please contact [email protected] to initiate a request.
How quickly does the support team respond?
Our dedicated support staff replies to all technical and course-related inquiries within a maximum of 4 business hours during weekdays.
Is there an active student community or forum?
All enrolled students gain access to the private Fallows community where you can share builds, troubleshoot issues, and connect with instructors.
Can I download modules for offline viewing?
Yes. High-resolution video lessons and PDF worksheets are available for download directly from your dashboard for offline study.
Still have questions?
Reach our team directly or browse the full course catalog to get started today.